How to change the velocity template so that the Assignee is listed in an email notification?

Does anyone know if it's possible to do something like the following? 

Basically we'd like to include an issue's Assignee in a velocity email template sent out by JIRA. I'm not sure how to implement something like this.

2016-06-16_15_30_37-List assignee in notification email - Premier Support - Service Desk.png


2 answers

Thanks, Benjamin.


I wasn't able to that #parse command to work.


But in case it helps someone, I was able to replicate what is in the screenshot by changing

specifically the line
$projectLink / $issueIcon $issueLink


$projectLink / $issueIcon $issueLink #if ($issue.assignee.displayName) / Assignee: $issue.assignee.displayName #end




Hi Jon,

the basic documentation for this you will find here:


To add the Assignee in your eMail you need to:

  • search the "set-issue-details-context.vm" in "WEB-INF/classes/templates/email/html/includes"
  • add "#parse("templates/email/html/includes/fields/assignee.vm")" on the position you like to have it
  • restart your JIRA

warning Please take note of the information in the linked documentation above and ALWAYS keep a set of backups of the original files warning




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