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How to change the user email ID's in atlassian cloud for unmanaged accounts?

Hi,

We need change the existing user mail ID to new mail ID for unmanaged accounts without losing their existing data. There is no option in User management to change mail ID's. 

 

Thanks,

1 answer

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Answer accepted
Jack Community Leader Dec 18, 2020

unmanaged? If these are Atlassian accounts each user must access and update via id.atlassian.com

May be you can try bulk update the issues to new users.

Later disable the old users. This may a bit helpful

Jack Community Leader Dec 18, 2020

oooo...don't like that approach. this means the user ends up w/ two Atlassian accounts and other messiness.

Like Nic Brough _Adaptavist_ likes this

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