How to change the status around the workflow

[Roy Leach]

I have a workflow that describes the normal workflow.  However, there are times that users are going to the next step in the workflow prematurely.  How do I reset the status without updating the workflow?

For example, normal work flow has "In Progress" which then goes to "Ready for review".  Normally, I don't want a workflow step that allows people to go from "Ready for review" back to "In Progress", but as an admin, I need to do this at times.

[Nic Brough -Adaptavist-]

Edit the workflow, going in to find the transition from "ready to review" back to "in progress".  Add a condition to it - probably you want one that says "Only JIRA Admins can do this"

[DevOps]

Agree with Nic, but also the root problem you have is people going ahead too soon?, so put Conditions and Validators in place so that they only go ahead when they should (although you cannot tackle human error).