Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to change the jira administrator

Simon Hill
Simon Hill November 24, 2014

I need to change the JIRA administrator from another users account to mine.

Amongst other things, this is so I can upgrade from 25-50 users.

Can I change the admin? And do I need to to change the number of users?

Answer
Watch
Like Matthew Waygood likes this
171 views

1 answer

0 votes
davy
davy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 24, 2014

Hi Simon,

Only the current JIRA admin can upgrade your username to admin levels.

If you are using a monthly subscription on Jira Cloud, there is no need upgrade the license.
Just add additional users to the instance and you will be billed for them at the end of the billing run.
 
If you are using an annual license, contact the Customer Advocates (sales) at https://www.atlassian.com/company/contact , for the upgrade

View More Comments
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 25, 2014

Remember that you won't get *system* admin privileges - that's for Atlassian only (and doesn't count towards your licence seats). For the JIRA admin, the current admins just need to add you to the admin group, then you can remove them

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events