I believe in onDemand version you can not change the subject.
In the standalone version you can modify the template files JIRA (. Vm). As in onDemand can not handle the source files, I believe that is not possible.
You can change the "Email from" but do not know if it would be right for you.
Hi Hugo, unfortunatelly in OnDemand the prefix is not configurable, that's listed on our Restricted functions page:
Hope this helps!
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