I have two jira installations. One is from a hosted solution and the other is the one we are trying to install here at the office. The difference between them is when I type in comments/description.
1) In one installation I can use extra spaces at the beginning of the paragraph. The other installation erases the extra spaces.
2) If I enter HTML Entities ( , &, etc.) one install shows the entity codes, the other converts the code into the proper entity.
Where can I find the settings under the administration pannel to change how my Description/Comment form fields work?
Just to confirm, the one in which you're unable to add HTML entities is JIRA OnDemand, right? If so, this is a restricted function in OnDemand.
If the hosted solution is not our OnDemand subscription though, it's possible this is just happening because in one of your instances the Wiki Renderer Macros Plugin (which is a system plugin) does not have its html module enabled.
To confirm this, simply navigate to the Administration » Manage Add-ons page, select System Add-ons, search for the Wiki Renderer Macros Plugin, expand the Modules and see if the html module is enabled (8/8 modules enabled).
I hope this helps!
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot