How to change a custom field's value based on another custom field's value ?


I am new to JIRA. I'm trying to create a customer name custom field and it's corresponding customer ID custom field. I want to be able to automatically change the customer ID field depending on the customer name I used from the customer ID field. I want to do this on issue creation and edit screens. Another same scenario would be to auto fill a part description field depending on the part number. I tried using the cascading list custom field but I could not find a way to default the child option to a certain value and not the "none" value.



2 answers

Thanks CK. Will take a look at it...


Hi Chris,

This is very doable. Can you answer the following?

Do these values you want to reference already exist in another system or are you going to create and store them in JIRA?

If in another system do you access via SQL or an API?

Are you using JIRA server or cloud?

Hello Ethan,

Thank you for the response. I've already created custom fields for these ( Customer name, Customer ID) in JIRA . The data is stored in JIRA and I am using JIRA server.




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,513 views 15 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you