I am using JIRA to track issues and we have SLA that any issue should be resolved within 48hrs.
So under this scenario I need to calculate time between open and resolved and I also need to query these overdue issues (time between open and resolved is more that 48 hrs).
Is there any fast way to calculate this data and query these issue?
It seems that in JQL we can't use operator like " resolved - created >2".
I also tried the JIRA Enhancer Plugin, unfortunately, this plugin does not work with my localized settings(system language, JIRA interface, localized customfield name string).
Thanks for your answer, I want to find out all overdue issues irrespective of its current status and present time.
For example, by the end of Feburary, I want to query all issues created within this month that overdue occurred, then using 'created date' can not achieve this purpose.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot