How to automatically move a Cloned ticket to a inactive sprint

kristina_soriano May 15, 2024

I set up an automation to clone cards from Project board A to Project board B. How can I automatically move the cloned card in Project B to a specific sprint on the same board. The sprint where I would like to move the cloned card is not the active sprint(It's just a sprint created for prioritization purposes so it serves like a section to categorize incoming tickets in the project board but not really being set to active).

Appreciate your help. Thanks in advance.

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Carlos Garcia Navarro
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May 15, 2024
kristina_soriano May 15, 2024

Unfortunately, I tried it but it didn't work for a cloned card. It works if the card has been created directly on the same board. But in my case, the initial card is created from a different project board(Project A) and being cloned to another project board(Project B). I created the rule for cloning in Project A and moving to a sprint in Project B. What might be wrong, please help. I have the below rule in Project B

Rule2.PNG

 

Bill Sheboy
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May 16, 2024

Hi @kristina_soriano -- Welcome to the Atlassian Community!

Adding to the suggestions from @Carlos Garcia Navarro 

When you clone the issue in the rule, have you tried directly setting the sprint id using advanced edit with JSON to override any cloning of the sprint field?  That may allow using just one rule.

Kind regards,
Bill

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kristina_soriano May 16, 2024

Hi @Bill Sheboy ,

Tried that and it actually worked! I put the Sprint id directly to the Clone issue rule. Appreciate it. Thanks!

 

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Carlos Garcia Navarro
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2024

Thanks for the suggestion, @Bill Sheboy ! And thanks for confirming, @kristina_soriano ! :-)

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