How to auto send email to project role when assign issue to a group's user

As the title says. I want to achieve that when I assign a issue to a group's user, then his leader (in a project role) will receive a email.
How to do that?

Thanks very much! 

1 answer

Hi Xinan,

You can do this through some custom groovy scripting using Script Runner plugin.

But if you don't want to go for scripting and open to use component then here is what you can do to achieve this

  • Create components according to your project
  • Select appropriate component lead 
  •  Ask user to select appropriate component while creating the issue.
  • On Project notification scheme add component lead when issue is assigned.
  • Now once issue is assigned, then respective component lead will be notified.

Taha

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot