How to authenticate outgoing mails in JIRA via logged-in user's id?

Hi support,

In JIRA's Outgoing mail server Is it possible to authenticate outgoing mails via logged-in user's Mail ID.

Please refer attached screen shot.

P.I - I am using JIRA 6.3.4


Awaiting for your positive Reply!


Hardik Parekhjira-capture-screenshot-20140910-165413-907.png 



3 answers

0 votes

No, it can't do that.  Because it does not have the user's passwords, even if you could guarantee that the users password on the mail server is the same as their login password.  (I certainly have different passwords)

Hi Nic,

Thanks for quick reply!

So Does it possible if it reflects logged-in user's mail id in from address instead of configured mail id( ?  no need to authenticate via logged-in user's id. 


Thanks & Regards,


Depends on the mail server - does it let you send email from any account without a username and password?

Hi Nic,
I think I found what I was looking for but now I stuck in very serious issue. Can you please help me for that? 

download (11).png


Issue :
 As we have many project in JIRA. after configuring this ${fullname} all of the mails notification from any project are landing up under 1 notification.
Please refer below attached snapshot.
download (13).png



P.I : I was looking for notification should came as username which I achieved by putting ${fullname} but after that I stuck in this sad


Thanks & Regards,


I'm sorry, I can't see enough detail here to understand the problem. I can see a comment and a mention that relate back to Jira issues, but nothing actually wrong (although there is missing stuff like the email to and from adresses, and their display names in gmail, and so-on)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot