How to assign new System Admin?


Our System Admin left yesterday and we're trying to assign a new one in Jira. I currently have Admin privileges, but when I attempt to access the User Management page in Jira, I log into Atlassian and am immediately met with a 403 Forbidden page.

How can I get around this and set a new Jira System Admin?

1 answer

1 accepted

If you have Forbidden, you will not be able to override it - probably you need to contact Atlassian support.


Thank you for the quick response. I'll contact support then.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,794 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot