How to assign a value to a UserPicker without knowing the id

[Damien F]

From a manual automation, I have a list type field with the first name and surname of the users (as it doesn't seem possible to use a UserPicker here). This values my smartvalue {{userInputs.test}}.

So I want to use this smartvalue to update a UserPicker field.

Thanks for any assistance.

[Trudy Claspill · Accepted solution]

Hello @Damien F 

Welcome to the Atlassian community.

You could have the person triggering the rule set a User Picker field in the issue directly and then trigger the rule manually, or have the rule triggered automatically by the change in that User Picker field, and have the rule use that user picker field as needed.

You could create a Lookup Table within your Automation to match the manual trigger inputs to actual account IDs.

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table

Another alternative is using a Send Web Request action to call the REST API to find the account ID associated with the user selected when the rule is triggered.

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Send-web-request

[Damien F]

OK, thank you, I was hoping for a more automatic solution than the table, but I'm going to go with this solution.