How to apply the default value when issue is created through a remote system?

[Teal Nissley]

We create stories and bugs through SFDC. The default values of fields are not being applied when the issue is created.

[Teal Nissley]

They are custom fields, which let you set a default value. When I create the issue in JIRA, the defaults work. When I create the issue through SFDC, the defaults are not applied.

[GabrielleJ]

How do SFDC pass the data to JIRA?

[GabrielleJ]

How do you put default values in your fields? Through a post-function? Has it ever worked before? Note that fields won't be displayed in a JIRA ticket if they have no value at all. Also, that field should be in the "View Screen" in order for it to be displayed if it indeed has a value.