How to allow external users restricted access to a kanban board without counting against user limit

We are 3 people in our company and we are struggling with the 10 user limit of the basic jira subscription. We need to allow our customers to create issues, view the kanban board and comment on issues for jira to be useful. We are now creating jira-users for each customer but we need to enable and disable them frequently in order to work.

The 25 user license is too expensive for us right now.

Is there a way to allow customers to do these things without counting against the user limit?

1 answer

0 vote

No, you need to login as a Software user to see a Kanban board.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,301 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot