How to allow closed issues to be modified by an administrator without reopening them?

Is this possible with onDemand?

1 answer

1 accepted

0 vote

It's not possible in off-the-shelf, and I don't think OnDemand is that much different.

I get around it by adding "edit" as a workflow transition, limited to admins and going back to closed.

True, although that's more about the actual editing of the workflow. Bob has two options I think - a transition that allows edit, or removing the "do not edit" flag, which will open it up to all users.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

243 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you