How to add to an Email Notification a custom field using Jira OnDemand

We have custom fields that we wish to add to our email notifications but we cannot find how to add custom fields to outbound email on Jira OnDemand. Is there a way to add custom fields to email notifications for Jira OnDemand?

2 answers

1 accepted

Hi Christopher,

I'm sorry to say that it isn't possible to customise the outgoing emails for OnDemand instances because this is a restricted function on the OnDemand platform, as it requires customisations that aren't permitted on the platform. You can see a list of things that can't currently be done on the OnDemand platform here:

All the best,

Check this out:

Specifically, regarding access of custom fields:


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