We have custom fields that we wish to add to our email notifications but we cannot find how to add custom fields to outbound email on Jira OnDemand. Is there a way to add custom fields to email notifications for Jira OnDemand?
I'm sorry to say that it isn't possible to customise the outgoing emails for OnDemand instances because this is a restricted function on the OnDemand platform, as it requires customisations that aren't permitted on the platform. You can see a list of things that can't currently be done on the OnDemand platform here: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand
All the best,
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