Working in Jira, not Service Desk. New to Jira as well so learning the ropes. I have stories created. I would like to apply some standard text to the Issue Reporting field (could be a custom field for our instance). This is a situation where I have stories created and I want a blob of text added to this field. I tried templates but that seems to add text upon create. I want to have text added to a field post create.
Hi @Angie Penberthy - I am not sure if I understand your requirement in its full scope. But let me ask you if you have considered/explored Workflow post functions, in this context. They should help you with updating an issue's fields, post create. Here is a link that will help with further reading on this topic, if you will.
Hope this helps!
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events