Excel (All fields) and Excel (Current fields) are the "download as excel" option. What are you expecting here?
Those options are also available to all logged-in users. If you don't have them, then you've customised code or installed an add-on to remove them.
I'm sorry, I can't solve it.
First, I don't know what you want from "download as excel". The issue navigator has two excel downloads already, so I don't understand if you mean those, or you're expecting a third "download as excel"?
Second, the two excel links are available to all logged-in users (I've not checked anonymous). If they are missing, then you have custom code in your system that is removing them. I can't help you with that, you need to find it and change or remove it.
Right, then you need to find the code that you have implemented that removes the links to the two standard links and remove it.
Could you maybe give us a screenshot of the area of the issue navigator that the various download options usually appear in.
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