How to add new users to a project Edited

It should be straight forward, i want to add a new team member to our project. I go to settings > people > add people and enter the name of the new user or the new users email address but the search box replies no matches found. Any suggestions?

2 answers

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Tayyab Bashir Community Champion Oct 29, 2017

You must first add the user to JIRA itself by going to User Management. 
(shortcut: g+g --> User Management)
After that you should be able to add that user in projects. 

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Check whether you have the Browse Users permission under Global permissions

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