Is there a way to add Service Desk agents directly rather than the "+Invite Team" button? I have an Active Directory group that contains the team members who should be agents.
As a further test, I attempted adding an individual user to both permissions.
However, it still will not grant agent access to anyone.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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