How to add 2 or more sub issue type

김재훈 _Jaehoon Kim_ October 30, 2024

Hello 

 

I'm using JIRA cloud standard (Unfortunately..) and my role is site admin.

 

For company internal purpose, I need 2 child issue type.

After creating a child issue type, no new child issues type will be created.

 

I can't find any settings regarding the number of child issues type, is it true that only one child issue type can be used? or it's one of limitation of JIRA cloud standard?

 

If anyone knows about this, please let me get your comment about this.

 

Best regards,

JaeHoon

 

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Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2024

Hi @김재훈 _Jaehoon Kim_ ,

When saying 'child issues types', are we talking about standard issue types (level 0) or sub-task issue types (level -1)? You can see the issue type level if you navigate to Settings > Issues > Issue types.

2024-10-30_10-34-18.png

As far as I know, there are not any limitations when it comes to the number of standard issue types or sub-tasks on any plan (e.g., this is on my private instance, free plan, and I can create an unlimited number of standard and sub-task issue types).

Only on Premium and Enterprise plans you can have issue types on levels above Epic, so hierarchy levels 2, 3 and such.

Cheers,
Tom

김재훈 _Jaehoon Kim_ October 31, 2024

@Tomislav Tobijas _Koios_ 

 

Thanks for your information.

with your feedback, I add sub-task issue type (Level -1) in JIRA setting - Issue.

 

But it's not reflecting in actaul project. 

When I trying to add issue type, it show as below

스크린샷 2024-11-01 110901.png

And after issue type created, there is no setting to change the issue type's hierachy level.

 

Thank you again to your interest on my question and if you have any other hint, please let me get it. 

김재훈 _Jaehoon Kim_ October 31, 2024

I create a new project with company managed, then it could be configuratable.

 

Thank you. 

 

Best regards,

JaeHoon

 

Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 1, 2024

@김재훈 _Jaehoon Kim_ great!

Apologies from my side as I forgot to point out that multiple sub-tasks aren't yet supported in team-managed projects. Here's a feature suggestion you can vote on and watch to see the progress: JSWCLOUD-20901 

Regards,
Tom

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