How to activate a new google user?

Hi,

I have added a user but in the users page in adminitration, under the user type it says "google user (need activation)". The user is also already added to a user group. I asked the user to sign up but she said she never recived the sign up invite email. How do I activate this user?

Thanks

1 answer

1 accepted

Accepted Answer
0 votes

Hi, the user simply needs to login the first time if I remember correctly -using their google email details. The signup / activation is for some local accounts that need to be created.

Thanks Harry. You are right the user is activated after the first log in(signing up)..part of the problem was there was no email invite from Jira so he didn't know where to sign up. Turns out when it's integrated with google the users don't need the invite email they can simply sign in to their google account and on the top bar under "More" drop down menu they have attlassian on demand and can log in right there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

34 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you