How to Manage Issues opened from email

Bonomar Belindo Abudo July 2, 2013

I have configure jira to open an issue from email but now i cant see the issue opened ?How Can i configure to see the emails received?

2 answers

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Andy Brook [Plugin People]
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July 2, 2013

In order to 'know' an issue has been created by email, it needs to be tagged in some way. JEMH amongst other things, can label issues, allowing them to be located easily: http://tinyurl.com/jemh4jira and, through an audit history view, allows you to see 'what' emails were received, and 'where' they went.

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Peter Van de Voorde
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July 2, 2013

Hi,

This page will give you more information about creating issues by email in JIRA:

https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Best regards,

Peter

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