How to Install Starter Jira Software over existing Jira SD 3.0.

I installed trial Jira SD 3.0.10 a month ago. I want to change to the Starter licence to continue test as the trial almost expired. I want to install now Starter Jira Software too beside SD. I want only 1 JIRA server. What is the good process? What should I download?

1 answer

0 vote

I assume by "starter", you mean the basic 10 user licence?

You don't need to do any installations, just put the new licence key in place (admin -> licences).  The software you're using is the same for evaluation, 10 users or 100,000 users.

I applied for a JIRA sw evaluation licence (because unfortunately the buying process got stucked at my VAT number) and got it. I open the administration/application/version and licences page and I see there the JIRA SD and JIRA Core, but I don't see there the JIRA Sw for which I got the licence key. How can I get there the JIRA sw listed?

You need to add the application in "manage applications" inside JIRA, then you'll be asked for a licence key.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,221 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot