How to Change Synchronization interval ?

Hi,

We have jira 4.1.2 version integrated with Crowd 2.0.6. We have added couple of users in Crowd and awaiting for the users to be reflected in Jira .

Not sure what the synchronization interval is ??

Where can I find the option in Jira to edit the Synchronization interval ?

Please help us.

Thanks in advance,

Venkat

3 answers

1 accepted

Hi venkat,

My apologies for not reading your Asnwers thread carefully :(, my bad. In order to configure the synchronization time you would be able to do it by accessing modified crowd-ehcache.xml which is located in <JIRA_Install_Dir>/atlassian-jira/WEB-INF/classes/

Modified the following value as you preferred

timeToIdleSeconds="3600"
timeToLiveSeconds="3600"

The value is in second. Hope it helps.

Cheers,
Septa Cahyadiputra

Hi Septa,

Never mind, it happens some times :)

There are multiple entries of the parameters in the file. Do I need to change all of them ?

My requirement is to reflect users and groups fastly in Jira . Please help.

Thanks,

Venkat

Better changes the mentioned parameters from every caches to avoid issues. And please don't reduce the syncrhoznie time dratically as it might cause performance issue since syncrhonization process is quite expensive perfromance wise.

Cheers,
Septa Cahyadiputra

Thank You Septa for the information :)

Hi Venkat,

You could modify it by inputting your preferred value on the "Synchronization Interval" under the Advanced Settings on your directory configuration.

Hope it helps.

Cheers,
Septa Cahyadiputra

Hi Septa,

We are using Jira version 4.1.2 and we are not using LDAP .

Since the jira and crowd versions are older, as part of integration process we haven't added any directory in Jira.

Regards,

Venkat

Hi Venkat,

You can set the 'Synchronisation Interval' on the directory configuration screen of your JIRA instance, and can also manually synchronise the cache by clicking 'Synchronise' on the 'User Directories' screen, as explained in this document: https://confluence.atlassian.com/display/JIRA/Synchronising+Data+from+External+Directories

All the best,
John

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

177 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you