I am trying to import isssues from another issue tracker using csv import feature on jira.
On my old issue tracker we had issue security, now i am not sure how to import the issue security level on jira.
I am able to export the security level (from my other issue tracker) in an csv. Now I am not sure of the procedure of importing the security level on jira.
Can anyone help pls?
It seems that it is not possible to import security level using csv import due to the bug : https://ecosystem.atlassian.net/browse/JIM-923.
In this case, you have 2 options to set Security level for your issues :
You have to have issue security enabled on the JIRA project and have the fields showing on the screens so the field can be populated. You have to have values in JIRA that you can map to from the old issue tracker. If that field and it's corrisponding values are in JIRA and available to set from a create issue screen, then you should be able to import it.
Yes, i have
1. I have issue security scheme, added the security levels that are present in my old issue tracker
2. associated the issue security to the project
3. On creating an issue on the project I see the field secuity level with the levels as I had set.
The problem is while performing the csv import, the step-2 does not display security level as one of the fields avalaible for mapping on jira.
Has there been any solution for this yet?? We too are facing this issue as we have to create bulk issues and since we cannot map the Security Level to some other value it is taking it as None which means all our clients can watch every other client tickets which is a big security concern.
For now we have to manually set the security level from None to another value but it's a pain doing it for large number of tickets.
A long term solution for this would be really helpful.
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