Is there any guidance or case studies or general advice for how a small startup with 1 team should best manage service desk requests + software development projects at the same time?
Small startup with 1 team needs to manage / juggle both software development + a service desk to manage multiple customers. So how to best organise this with Jira? What team and Jira organisation have others found works optimally?
How do other small organistions juggle a constant incoming of service desk requests but also keep software development moving with 1 team? What is the best way to organise Jira projects for this?
Amazing, Alexander had a very similar question one hour after yours ;) I am going to answer the same way:
In the case you are dealing (or one day are going to deal) with several applications, a good way to do is the following:
Hope it helps!
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