Is there any guidance or case studies or general advice for how a small startup with 1 team should best manage service desk requests + software development projects at the same time?
Small startup with 1 team needs to manage / juggle both software development + a service desk to manage multiple customers. So how to best organise this with Jira? What team and Jira organisation have others found works optimally?
How do other small organistions juggle a constant incoming of service desk requests but also keep software development moving with 1 team? What is the best way to organise Jira projects for this?
Amazing, Alexander had a very similar question one hour after yours ;) I am going to answer the same way:
In the case you are dealing (or one day are going to deal) with several applications, a good way to do is the following:
Hope it helps!
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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