How scheduled a alert

Hello,

In some tickets we need wait some day's for closed it, for example I resolved one ticket today and need wait 3 days.

I'll know if is possible configure an automatically alert that say me that the 3 days pass

Best Regards,

Juan Carlos

 

1 answer

0 vote
Alexey Matveev Community Champion Dec 18, 2017

Hello,

You should create a filter with a JQL like this

status = Resolved and status changed to Resolved before -3d

Then you make a subscription for the filter. And you will get filter results to your email address. You can read more here

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

211 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you