How often does the JIRA Service Desk email puller run?

Jarrod Mochnick October 27, 2017

Just curious, but how often does Service Desk pull emails email requests from the associated email account?

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2 votes
edwin
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October 27, 2017

Take a look under scheduled jobs. It seems as though the default is once every minute

https://confluence.atlassian.com/jirakb/troubleshooting-jira-service-desk-incoming-mail-790960076.html

Screen Shot 2017-10-27 at 16.21.21.png

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