Currently, we installed service desk plugin in JIRA Tracker but the problem is we are facing with memory consumption (overloaded) frequently starting from the time we installed Service Desk Plugins.
We are using 2GB memory for that server. How much resource do we need to run Jira and Service Desk?
Much appreciate for your answers.
This is a tricky question to answer since it depends on a lot. Start with checking the https://confluence.atlassian.com/enterprise/scaling-jira-7-3-867337072.html scaling documentation.
I would recommend verifying that you run Java 8 if possible with the version you have and activate G1GC garbage collect method. Increase memory in a controlled manner for example if 2GB is not enough try with 3GB or more if its apparent more is needed.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs