How many users do I have left on my license

Hi 

I'd like to know 2 things: 

  1. Where can I see how many users I have left on my license?
  2. If I deactivate a user, will the active users count go down by one, or do I need to delete the user?

In regards to 1, I have seen this thread: https://answers.atlassian.com/questions/118676. However, going to Administration-->System–>System info allows me to see a number of users, currently 160. Is that it? Then, when I deactivate some users and check the count again, it's still 160. 

Kind regards,

Jesper

 

6 answers

  1. Click the top right cog, then 'User management' under site administration... then 'Application access' under user management: 

Selection_067.png

      2. Yes, when deactivated you'll gain another user - until they are reactivated and consume another             license.

Kind Regards,
David 

1 vote

You want to look at the Manage Applications page in User Management. It will tell you how many users you have consumed against each Atlassian product: https://confluence.atlassian.com/display/Cloud/Manage+application+access

In the same Admin section you can also see your Billing Overview which tells you how much your bill would be if you kept the same number of users.

Hope this helps!

The number under System Info is misleading as this is counting all accounts (also inactive ones and those not in jira-users Group).The only valid number is shown when you open the dialogue to create new users - it says something like this:

There are currently xxx total user(s) set up in JIRA, of which yyy are active and count towards your license limit.                

Thanks Norbert

Creating new users page used to have that count - I remember, but it does not show it anymore. 

Regards,

JesperSkærmbillede 2015-06-18 kl. 15.12.54.png

Thank you everyone for the great answers smile

Have a nice weekend. 

 

Kind regards,

Jesper

Please remember to upvote! Have a lovely weekend too!

0 vote

Gear icon > Applications. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

785 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you