I added Service Desk to my account earlier and every time I attempt to "Get Started," I get a 404 page that says "Oops, you've found a dead link." I'm doing a comparison of your offering vs others and getting this functional is a crucial step.
For fun, I'm doing a constant curl to the URI in question, to see if when it shows up.
while true; do curl https://REDACTED.atlassian.net/servicedesk/agent/all done
This is from the audit log:
Added license key for JIRA Service Desk (com.atlassian.servicedesk) | anonymous | Nov 14 2013 3:39:20 PM |
Assuming times are localized, it is now 16:44 PST.
Hey Tucker, can you go to your Manage Add-Ons page in admin and see if all modules for Service Desk are enabled? (gear - add-ons - Manage Add-Ons, find JSD and expand to check the enabled modules).
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I went through and manually enabled the disabled modules. The link now works. Interesting that the initial setup was in a broken state. Thanks for pointing me in the right direction.
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