How long has something been in flagged

staceyproudlock October 3, 2019

Im wanting to know if  anyone has figured out how to see how long something has a flagged status for. 

 

When creating a JQL you can only pull info on tickets currently flagged but i want to do a historic search to find a metric that shows how long over a time period we have work in a flagged state. 

Im trying to identify inactive time (inactive time= waste) 

 

Thanks

1 answer

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Stephen Wright _Elabor8_
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October 3, 2019

Hi @staceyproudlock

Not in JQL - there are some history searches but only for a very small group of fields - and Flagged isn't one of them.

You could pull the issue history for issues via REST API and get the information from there if required - see more details on the REST API by clicking here.

Aside from this, there might be an app which could give you this data - such as this one I located on Marketplace.

These are real-time options, aside from just exporting a copy of the data once a day and doing a comparison on the Flagged field.

Ste

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