How long does it take for DVCS accounts to sync?

[Anthony Sessa]

Once I make a smart commit, how long does it take for Jira to sync with bitbucket and recognize the commit?

[AgentSmith · Accepted solution]

By default, the timer is set for processing of smart commits every 60 minutes.

To use this feature:

• You must configure smart commits on JIRA for your DVCS accounts.
• Committers' email address in Bitbucket or GitHub must match the email address of the corresponding user in JIRA.
• The JIRA user must have the appropriate project permissions to transition issues.

Resource materials:

https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages

https://confluence.atlassian.com/display/JIRAKB/DVCS+smart+commits+do+not+work

Hope this helps.

[Anthony Sessa]

Thank you for your answer!

Is there anyway to change the default processing time?

[Richard Cross]

+1

Every 60 minutes is far too frequent when it currently takes 2-3 hours to sync!

[Jason Caylor]

Yes, is there a way to modify the default sync time?

[Danny Hendargo]

You can change the delay / interval by editing com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job on <your-jira-url>/secure/admin/ViewServices!default.jspa

[Dario B]

If you have webhooks installed, then you should see updates coming through within minutes of the action taking place in GitHub. The periodic syncing that the DVCS Connector does (once per hour) is just a backup measure incase the webhooks fail. 

In case of slow refresh times the problem may actually be that your webhooks did not install correctly. See the following KB article:
https://confluence.atlassian.com/display/JIRAKB/Slow+Appearing+Commits+from+BitBucket+or+GitHub+in+JIRA