How long does it take for DVCS accounts to sync?

Once I make a smart commit, how long does it take for Jira to sync with bitbucket and recognize the commit?

3 answers

1 accepted

2 votes
Jason Worley Atlassian Team Aug 27, 2013

By default, the timer is set for processing of smart commits every 60 minutes.

To use this feature:

  • You must configure smart commits on JIRA for your DVCS accounts.
  • Committers' email address in Bitbucket or GitHub must match the email address of the corresponding user in JIRA.
  • The JIRA user must have the appropriate project permissions to transition issues.

Resource materials:

https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages

https://confluence.atlassian.com/display/JIRAKB/DVCS+smart+commits+do+not+work

Hope this helps.

Thank you for your answer!

Is there anyway to change the default processing time?

Yes, is there a way to modify the default sync time?

You can change the delay / interval by editing com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job on <your-jira-url>/secure/admin/ViewServices!default.jspa

1 votes

If you have webhooks installed, then you should see updates coming through within minutes of the action taking place in GitHub. The periodic syncing that the DVCS Connector does (once per hour) is just a backup measure incase the webhooks fail. 

In case of slow refresh times the problem may actually be that your webhooks did not install correctly. See the following KB article:
https://confluence.atlassian.com/display/JIRAKB/Slow+Appearing+Commits+from+BitBucket+or+GitHub+in+JIRA

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,129 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot