How long does it take for DVCS accounts to sync?

Once I make a smart commit, how long does it take for Jira to sync with bitbucket and recognize the commit?

3 answers

1 accepted

2 votes
Jason Worley Atlassian Team Aug 27, 2013

By default, the timer is set for processing of smart commits every 60 minutes.

To use this feature:

  • You must configure smart commits on JIRA for your DVCS accounts.
  • Committers' email address in Bitbucket or GitHub must match the email address of the corresponding user in JIRA.
  • The JIRA user must have the appropriate project permissions to transition issues.

Resource materials:

Hope this helps.

Thank you for your answer!

Is there anyway to change the default processing time?

Yes, is there a way to modify the default sync time?

You can change the delay / interval by editing com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job on <your-jira-url>/secure/admin/ViewServices!default.jspa

1 votes

If you have webhooks installed, then you should see updates coming through within minutes of the action taking place in GitHub. The periodic syncing that the DVCS Connector does (once per hour) is just a backup measure incase the webhooks fail. 

In case of slow refresh times the problem may actually be that your webhooks did not install correctly. See the following KB article:


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