• Community
  • Products
  • Jira
  • Questions
  • How long before we can manage our users in JIRA? When i open from the nav bar, the following message appears from User Mgmnt "We're creating a new centralized loc." I click on "leave JIRA & go to Usr Mgmnt" goes nowhere.

How long before we can manage our users in JIRA? When i open from the nav bar, the following message appears from User Mgmnt "We're creating a new centralized loc." I click on "leave JIRA & go to Usr Mgmnt" goes nowhere.

Cannot administer my users. When i open from the nav bar, the following message appears from User Mgmnt "We're creating a new centralized loc." I click on "leave JIRA & go to Usr Mgmnt," i goes nowhere.

2 answers

1 accepted

0 votes

All of the OnDemand systems I have access to take me to a simple user and group maintenance system.

When you say "go nowhere", what do you actually mean? URL stays the same? Same url, blank screen? Different url? What does the "source" of the page actually say? (Just because it's blank doesn't mean there's no data on it). Error message?

(I should say it's a massive downgrade from the old system, as you can't get any useful user/group information out of it, but I'm hoping it's just an initial primitive system which Atlassian are going to rapidly bring up to a useful level)

0 votes

All of the OnDemand systems I have access to take me to a simple user and group maintenance system.

When you say "go nowhere", what do you actually mean? URL stays the same? Same url, blank screen? Different url? What does the "source" of the page actually say? (Just because it's blank doesn't mean there's no data on it). Error message?

(I should say it's a massive downgrade from the old system, as you can't get any useful user/group information out of it, but I'm hoping it's just an initial primitive system which Atlassian are going to rapidly bring up to a useful level)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot