I have a customer who is worried about their JIRA Data on their server instance if they ever need to contact Atlassian Support for trouble shooting. What policies does Atlassian Support staff have to protect their users data from a rogue Atlassian employee? What steps are in place to protect the customer from Atlassian's own support staff?
If your customer is on a Server instance, then we don't have access to your data, unless you explicitly provide it to us, either in the form of a Support Zip or as access to your instance.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs