How i can unlock Epic fields , what are currently locked?

I found that our EPIC fields (link, name etc) are locked and we are not able to link issue to the Epic anymore . Why this happened and how to have it back ?

3 answers

You can't, see the restriction of JIRA Cloud.

https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

Please get in touch with atlassian support.

Thanks...but it was perfectly working just few days back

That is why I said get in touch with Atlassian support.

already did ,thanks again.

The fact that that field is locked means that you can't change its configuration. This is because that is meant to be managed by JIRA Agile.

So, your problem is most likely rooted somewhere else, not in that field being locked. That always is.

 

0 votes

Hello Michailas, 

We've noticed this issue with other customers and are tracking this as a Bug on: https://jira.atlassian.com/browse/GHS-12191.  

Please add yourself as a watcher to receive updates as they become available and include any feedback you may have. 

-shawn

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