How does this affect an administrators ability to manage users for a Cloud instance?

The move to Atlassian Accounts seems to remove the ability to manage our users accounts fully.  eg. It says we have to raise an Atlassian Support request to remove a user!  That means it will take a day or two rather than being something I can do in minutes.  There are occasions (if someone has been fired) when instant action is vital.

2 answers

This widget could not be displayed.

Can't you just deactivate the user?

This widget could not be displayed.

Thanks, that is just the sort of info I need - it is far from clear what an administrator will be able to do with users under this new membership scheme.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you