How does an administrator change the owner of a filter?

I just became a Board Administrator and am trying to become the owner of the board filter. I have followed the instructions on here from earlier Jira versions, https://confluence.atlassian.com/adminjiraserver071/managing-shared-filters-802593150.html, but unfortunately they are no longer applicable. There is no 'cog' on the right that appears and I'm wondering if I do not have the accurate permissions for this. Is there a way for the current owner to go in and assign me as the new owner?

2 answers

0 votes
Ignacio Pulgar Community Champion Aug 17, 2017

Only JIRA administrators can change filter ownership.

Regards

Hello Ignacio, Thanks for your response. My issue here is that I am a JIRA administrator and I still cannot change the filter ownership.

Ignacio Pulgar Community Champion Aug 17, 2017

Are you on Cloud? Or what Server version?

I am on Cloud I believe. How do I check and confirm?

If the URL of your instance is <something>.atlassian.net, then you're on Cloud.

Mine does not have that. How would I check which Server version?

Ignacio Pulgar Community Champion Aug 17, 2017

Cog > System > System Info

Although it will probably also appear at the very bottom of every page.

Unfortunately it is not at the bottom of any page and when i click the cog in the top right the only option is "JIRA ADMINSTRATION - Projects"

0 votes
Ignacio Pulgar Community Champion Aug 17, 2017

I've read the UI has changed on Cloud.

May you click on Search and type Shared Filters?

When I type that it shows that there are no results.

Ignacio Pulgar Community Champion Aug 18, 2017

May you manually change the URL to get to the Shared Filters page?

<JIRA Base URL>/secure/admin/filters/ViewSharedFilters.jspa

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,965 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot