We do not currently use JIRA Service Desk but we are getting ready to develop some system integrations for our future ITSM solution. To help plan for that future integration, I'm curious how does JIRA Service Desk number its incident, request and change records? For example, I think the ServiceNow default is inc1234567 for an incident record number. What is the default for JIRA Service Desk?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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