It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do you set the default issue search to "Basic"

I was training new users today and noticed that when searching for issues, it defaults to the "Advanced" view. Is there a way to make sure this defaults to "Basic" since my users aren't aware of how to use the advanced search?

1 answer

1 accepted

1 vote
Answer accepted

I think the search "mode" depends on the last state of the search. So if you switch to Basic, the next time you open the issue navigator it will show "Bacis" search.

Thanks for the response. It's hard to pinpoint because I thought this was the case as well. I've even made a test user and seen it as basic by default. Though, I've had some users say that they start off in advanced mode when they log in the first time. I just wanted to confirm if it's an option somewhere or if it's user confusion.

By default it should be "basic" unless someone started clicking on a filter which cannot be displayed on "basic" search. For example, if it has an advanced JQL function.

I'm going to guess that it has to do with me switching between users on the same computer. Perhaps some of the preferences are stored somewhere that is causing settings to spill over into another user's settings. I'll go ahead and mark this as the answer to close this one out.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Apr 09, 2019 in Portfolio for Jira

Portfolio for Jira 3.0 is here!

The wait is over... Portfolio for Jira Server and Data Center 3.0 is now officially here! Platform releases offer Atlassian an opportunity to shift our strategy, make bold predictions about t...

1,375 views 14 26
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you