Hi Everyone,
I'm trying to reset JIRA password for trial version. When I enter the e-mail for the password link to be sent the e-mail is never sent. I tried searching all the folders in my e-mail but I don't find it. Is there any way to get back my account?
Thanks in advance.
Check the atlassian-jira.log for any errors etc. If that doesn't show anything and you've check your junk mail folders you can reset it manually:
The email is probably sent, but if you've not got a valid mails server set, it won't get to you.
Are you on server or cloud?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.