How do you remember the last assignee of an issue for post-function?

I have issues auto-assigned based on components; however, this assignment may change during the life of the ticket. The final assignee will put the issue in a "feedback" state where the solution is checked by the reporter. I have a post-function that changes the assignee to the reporter for this state.

I have a transition out of "feedback" that rejects the solution. I want to have a post-function change the assignee back to the last developer, but I don't know how to do that. I can see how to change it back to the lead developer, but he was not the last developer. Can someone shed some light on how to remember the last developer?

2 answers

1 accepted

Accepted Answer
0 votes

You can do what you want using Jira Misc. workflow extensions plugin.

https://marketplace.atlassian.com/plugins/com.innovalog.jmwe.jira-misc-workflow-extensions

Please read the section about previous status condtions and search for "restore the previous Assignee" to find the direct reference.

https://studio.plugins.atlassian.com/wiki/display/JMWE/JIRA+Misc+Workflow+Extensions+Documentation#JIRAMiscWorkflowExtensionsDocumentation-SetfieldvaluefromUserPropertyvalueFunction

Thanks - that worked.

Just store them in a custom field, as explained by Mike Sorensen here:

https://answers.atlassian.com/questions/32525217/how-can-i-automatically-assign-an-issue-to-the-previous-assignee

Unfortunately people tend to point users at expensive plugins (which they often wrote themselves) rather than vanilla workarounds on this site.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,564 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you