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How do you filter by Request Type?

Hello,

 

How does one filter by Request Type?

 

I have a few queues that are used by different teams. I'd like to create a filter based on Request Type but I get the message that I need to switch to advanced which I'm not sure how?

 

Snip20191216_75.png

1 answer

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Answer accepted

I managed to figure out the answer to my own question.

 

Had to switch to JQL and used 

 

"Request Type" = "Salesforce Team"

 

Snip20191216_76.png

I used this for Classic. For Next-gen you can't use Request Type instead you use "issuetype"

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