We have all this time logged in JIRA issues, but what is the best way to extract that for reporting back to accounting? We have someone querying the tables, but when Atlassain changes the schema, those break. There never seems to be the correct fields exposed in JQL to make this work. Any suggestions?
Have you considered using reports from JIRA?
Or a plugin that provides additional functionality for this like https://marketplace.atlassian.com/plugins/jira-timesheet-plugin
We have the Timesheet plug-in, which helps greatly for the users to log there time, but getting that time back out of JIRA has always been a struggle. Most all of those reports are for reporting metrics that we really do not care about (ex. Estimated/Actual, How many hours did Bob Smith log vs. Cathy Jones, how much time was spent on release x.y.z). How can we create the reports we need? Reports that pull data on different aspects of different projects (Capex, Maintenance, etc.) with possible references to linked issues (uncovered by, blocked by)?
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