I know this isn't an answer but I thought adding some screenshots would clarify the issue so someone can answer this question. We are having the same issue as Tony. We need to be able to do the following:
As you can see in the screenshots, the portal view only shows the summary and not the reference key. We don't want our users to have to click into an individual ticket to find the reference key.
Please let me know if any of this is unclear and I can elaborate.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs