How do you activate a google user's account?

Hello,

How do you activate a google's user account? We've added a new user and they have tried to log into atlassian, but unfortunately they cannot login. On the admin page it says they while they are an added user, their account needs to be activated.

Thanks!

1 answer

You need to add the user to a group such as users or developers just click on groups int the user management section. You will also need to make sure that they have application access for Jira / Confluence etc.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,531 views 15 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you