Good morning,
Following the instructions on this page I'm unsure given we are running a cloud instance of JIRA Software how to verify our domain.
We received a notification this morning via email regarding verification our domain as we have a password policy in place.
Are you able to please clarify the process?
Thank you in advance,
Cheers,
Sean
I admit that this process is as clear as mud. Cloud users all have the atlassian.net suffix when they access their cloud instance. I don't think that domain needs to be verified and as Stefan already found, can't be verified.
I think that the domains that need to be verified are identified by the domain portion of the users' email addresses. I have already discussed this at https://answers.atlassian.com/questions/42686947.
If you download the verification HTML file and look at the source you can see additional instructions. Unfortunately, this will be problematic for a lot of folks.
I have direct access to my web server
I am using a CMS or other managed service
Similar question here.
Having problems to upload the verification file.
I can connect to <mycloudinstance>.atlassian.net using WinScp and WebDav protocol.
Using my admin credentials I can upload files. But not to the root directory.
Result is 403 Forbidden
Regards
Stefan
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